Terms of Usage
1. Shopping process
Browse products: You can find your favorite products by browsing by category, searching, etc. Each product provides a detailed description, size chart, and pictures for your reference.
Select products: After selecting the product, choose the appropriate size and color, and click the "Add to Cart" button. You can continue to browse other products or go directly to the shopping cart to settle.
Shopping cart settlement: On the shopping cart page, you can view the details of the selected products, modify the quantity of products, or delete unnecessary products. After confirmation, click the "Go to settlement" button.
Fill in the order information: Fill in the delivery address, select the delivery method and payment method. After confirming that the order information is correct, click the "Submit Order" button to complete the order submission.
Order confirmation: We will confirm your order information by email or SMS. After the order is confirmed, we will process and ship as soon as possible.
2. Delivery Policy
Delivery Time: After the order is confirmed, we will ship within 1-3 working days. After delivery, you will receive a logistics information notification and can check the order status at any time.
Freight Description: Free shipping for orders over a certain amount. For specific amounts and freight standards, please refer to the freight description.
3. Return and Exchange Policy
Return and Exchange Conditions: The goods must be kept in the original packaging, unused, and undamaged, and you must apply for a return or exchange within 30 days of receiving the goods. Some products do not support return or exchange. Please refer to the product details for details.
Return and Exchange Process: Contact Customer Service: Contact us through online customer service to explain the reason for return or exchange and the condition of the goods.
Return Goods: Send the return or exchange goods and application form together, and provide the logistics order number.
Review and Processing: After we receive the goods, we will conduct an audit. After the audit is passed, the return or exchange will be processed according to your requirements, and the refund will be returned to the original payment account as soon as possible.
4. Privacy Policy
Personal Information Collection: We will collect necessary personal information during your account registration, order placement, return and exchange application, including but not limited to name, address, contact information, etc.
Use of Personal Information: We will only use your personal information for order processing, logistics distribution, customer service, etc., and will not disclose it to third parties.
Information Security: We take a variety of measures to protect the security of your personal information, including data encryption, access control, etc. Please keep your account information properly and do not disclose your account password to others.
5. Customer Service
Online Customer Service: You can contact us through the online customer service on the store website to obtain product information, order status and other services.
Email Customer Service: You can send an email to our customer service email address and we will reply within 1 working day.
6. Modification and Interpretation
We reserve the right to modify and interpret these Terms of Service. If there are any modifications, they will be announced on the store website in advance, and the modified terms will take effect from the date of announcement.
Thank you for choosing our store, we will serve you wholeheartedly and wish you a happy shopping!